Privacy Policy

Alamo Ranch Computers, Inc. is committed to responsibly handling and safeguarding your personal information as well as complying with all applicable federal and state privacy laws.

This notice provides information regarding the privacy policy of Alamo Ranch Computers. This privacy policy applies to Alamo Ranch Computers, Inc., our retail and service centers, our website at www.alamoranchcomputers.com and other locations where we may collect personal information. By providing us with your personal information, you consent to the practices described in this privacy policy.

Please note that this privacy policy may not apply to websites that are accessible through Alamo Ranch Computers websites as our websites contain links to other websites operated by third parties. We encourage you to read the privacy policies of their websites to understand their practices in handling information. When information is shared with third parties in order to provide service to you, we will requirement third parties to comply with all applicable federal and state privacy laws.

We may collect and/or request contact information including name, address, phone number and email address as well as purchase information including credit card number, billing information and shipping information through interactions with Alamo Ranch Computers, Inc. Demographic information may also be collected including age, personal interests and preferences. Reasonable security measures will be used to protect personal information provided to Alamo Ranch Computers, Inc. by you.

We use the personal information you provide for such purposes to include, but not limited to:

-- Fulfill requests for information, services or products
-- Process, track or confirm orders
-- Pickup, deliver, install or provide products and services
-- Facilitate customer service and relationship
-- Offer new products and services, promotions, and surveys
-- Improve our websites, products, services, marketing and processes
-- Perform research and analysis, marketing communications, and other business activities

Information provided to us by you regarding friends or family will only be used for the specific purpose it was provided.

Alamo Ranch computers does not request or knowingly collect personal information from anyone under the age of 13.

To improve the accuracy of our customer database, we may obtain consumer information from third parties.

Alamo Ranch Computers does not sell or rent your personal information to third parties.

We may share customer information with a third party such as a service provider or representative acting on behalf of Alamo Ranch Computers for limited purposes. They are only allowed to use the information to perform the service they were hired to perform.

We may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law.

We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.

We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves.

We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

If you no longer wish to receive marketing communications from us or need to update your information, please perform the appropriate action below to let us know.

-- Follow the instructions in the communication you received.
-- Call us at (210) 682-7700 with your request and current contact information.
-- Email privacy@alamoranchcomputers.com with your request and current contact information.
-- Send a letter with your request and current contact information to Alamo Ranch Computers, Inc., 11919 Presidio Path, San Antonio, Texas, 78253.

Alamo Ranch Computers will perform the necessary updates to our systems in a timely manner. Until the information is updated in our systems, you will continue to receive marketing communications.

We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Alamo Ranch Computers cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk.

Information security is critical to our business. Our online transactions use only secure sockets layer (SSL) software which encrypts information you input. SSL encryption is designed to make the information unreadable to others. This protects the security of your information during transmission.

It is important for you to protect against unauthorized access to your login id and password and your computer. Be sure to sign off when finished using a shared computer or resource and protect the password used to access Alamo Ranch Computers products and services.

To maximize your protection, use strong passwords for your login ids. Strong passwords should appear to be a string of random characters. Your password should be a minimum of 8 characters in length. Use a combination of letters, numbers and symbols. Remember a longer password with random characters is more secure.

If there are changes or additions to this privacy policy, we will post the changes here or in other formats for you to review.

privacy@alamoranchcomputers.com

Last revision date: May 02, 2009.